Learning Solutions for Business Results
The Consultant Powerhouse team, managed by Vanessa Bluen, has established a credible reputation with leading corporate clients for the design and implementation of integrated learning solutions that have a significant impact on building competency and business results. The Consultant Powerhouse is an accredited partner of IOWEU International training methodology which has successfully assisted people, teams and organisations in over 26 countries to improve the trust they have with their clients.
Why clients choose The Consultant Powerhouse
The Consultant Powerhouse has challenged long-held training and development paradigms where companies send people on training programmes and the learning has little relevance to their day-to-day realities. Instead, The Consultant Powerhouse focuses on highly customised learning solutions tailored to client context and challenges - using the learning environment to achieve critical company and department outcomes.
· Next-Generation Relationship Management - building trust-based internal and external partnerships
· Key account management
· Consulting skills - partnering collaboratively with internal and external clients
CALL CENTRE & OFFICE PROFESSIONALISM
· Call centre excellence - sales focus
· Call centre excellence - service focus
· Office professionalism skills for secretaries and PA's
· Telephone skills
· Frontline and reception management
· Leading through relationships
· Leadership presence
· The Team Leader powerhouse programme
· From technical specialist to manager - bridging programme
· Performance management: growing people's potential - the 'how to'
· Professional skills for new graduates - fast-tracking career advancement